• After an application is submitted and screened, underwriting will qualify the applications includes a QC check of the application and the application, as well as a bank verification check​​​

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• Once in manual review, Underwriting will review the nature of business for each application to ensure it is acceptable within our current credit policy guidelines

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• Applications with acceptable business types that do not meet the criteria for the auto decision process will follow the below steps:

  • Application is screened for completeness and proper bank check

  • The nature of business is reviewed and screened with the credit policy

  • Business verification is performed

  • Match inquiry is implemented

  • A credit report is pulled and reviewed

  • OFAC screening (Office of Foreign Assets Control) is conducted

  • A web search/derogatory information check is completed

  • Card-­not-­present addendums are reviewed (if applicable)

  • Risk assessment is completed

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• After completion of the above steps, Underwriting will mark the account as 'Approved', 'Declined' or 'Pending'

  • ’Pending’ indicates additional documentation or information is required for a decision to be made

    • Underwriting will explain what is being requested

    • In general, these requests may include items such as financial statements, prior processing statements, business or personal bank statements, explanations of the business and nature of transactions, delivery times, etc.

    • Once the requested information has been provided, Underwriting has a 24-hour SLA* to respond with a decision

      • *Depending upon the complexity and risk of each application, this timeframe may vary